Trust and safety
Shop confidently with Artishan Purchase Protection
Your order doesn’t match the item description or photos
- Your order doesn’t match the item description or photos
- Your item arrived damaged
- Your item didn’t arrive or was lost in the mail
We’re ready to help if something goes wrong. Here’s how it works:
Reach out to the Seller
Send a message to your seller from the first by email page if there’s an issue. Sellers know their business best—by reaching out to them first they can try to resolve the issue.
Open a case for PayPal to review
If seller not able to resolve your issue. You may contact paypal and open case for not receiving order.